About
Established in 1996 and based in Southport on the Northwest coast of the UK, Custom PC North West provides IT support and consultation services to clients within a 20 mile radius of our office.
Our clients include architects, surveyors, accountants and growers with business relationships going back many years. We provide a prompt, friendly and honest personal service for small businesses and sole traders.
The proprietor is Mr Graham Bentley. An enthusiastic senior technician with a long history in the IT industry. Educated at Liverpool John Moores University, Graham comes from an Electronics & Electrical maintenance background and has a flair for practical problem solving and fault finding.
Custom PC North West also provides third party call out services for other local IT companies. Our longest standing client under this agreement was the now defunct HB Computers at Hesketh Bank, Preston which served the village with domestic and business support services for over 15 years, providing an invaluable resource to the local community.
Custom PC North West happily retains many of these valuable HB Computers customers to this day.
Services
From onsite repairs and fault finding to new hardware installations and custom online projects, Custom PC North West helps to keep your business running smoothly. In the event of an IT failure we provide a responsive same day emergency call out service that will get you back up and running in no time. For less urgent software or operational issues why not try our 'No Fix, No Fee' guarantee? We either fix the problem or there is no invoice to pay!
Computers
Your computer back up and running for less than the cost of a replacement. Hardware and software faults diagnosed. Upgrades, repairs & virus cleanups. All timed to fit in with your busy schedule!
Networking
We supply, fit and configure wired and wireless network hardware giving all your computers access to your office resources. Let us help share your Internet connection, printers and files with all your devices.
Support
Onsite, email, phone or via online remote login session - we can help resolve your computer woes. Just make a quick call back request to our technician. We will respond to your request usually within one hour.
Prices
Choose one of our pricing plans that fits in with your requirements. Same day and next business day call out service depending on your urgency. Includes support via phone, email or remote access. Callback requests via email or text are returned usually within one hour.
| Standard |
|---|
| Pre-Agreed Time / Date |
| Business Hours Only |
| Fixed Hourly Rate |
| Phone / Email / Remote |
| £55 per Hour |
| Same Day |
|---|
| Emergency Call Out |
| Business Hours+ |
| Fixed Hourly Rate |
| Phone / Email / Remote |
| £65 per Hour |
| Projects |
|---|
| Flexible |
| Business Hours++ |
| Flexible Hourly Rate |
| Phone / Email / Remote |
| Negotiable |
Contact
Please call during our office hours: 9:00am to 5:30pm Mon-Fri, 9:00am to 12:00 Sat - we will be happy to answer any query you may have.
📱 Mobile: +44 07970 040237
☎ Office: +44 01704 778241
✉ Email: admin@cpcnw.co.uk
LinkedIn: linkedin.com/in/cpcnw
Outside of office hours please send email, text or use our handy web form below making sure to fill all fields before clicking submit!