We have numerous clients successfully running Linux Servers with remote admin support. Windows™ online support is provided via remote support software. Click this link and wait for phone instructions.
All other non urgent technical enquiries will be dealt with either via or through our online technical support forums.
Emergencies are covered by our same day callout tariff, the details of which can be found on the services page.
Viri & Malware
If you are using a Windows based computer to access the Internet, it is stronlgy recommended that you install commercial security software. We currently recommend Vipre Internet Security for business and home users.
Notes: You must uninstall any outdated / broken Anti-Virus software before installing a different product. You may also install Anti-Malware software alongside your Anti-Virus software. Here are three such software products.
- Herd Protect Anti-MalwareHerd Protect is designed to run with any existing anti-virus program already installed on a user's PC
- MalwareBytes Anti-MalwareProbably the most popular and most effective Anti-Malware software. Free and premium versions available
- SpyBot Search & Destroy Scan and remove spyware, adware, hijackers and other malicious software. Free and premium versions.
If you can boot into Windows™ but suspect you are still infected, perform a preliminary scan with the following Online Scan tools.
- ESET Online ScannerUses the same technology and signatures as NOD32 Antivirus and is always up-to-date
- Trend HousecallQuickly detects and fixes a wide range of threats including viri, worms, trojans and spyware
- Bitdefender Bitdefender in cloud scanning quickly detects malware running on a PC
You can also contact us for a no obligation quote on backing up your data, cleaning up infections and restoring your Windows Operating System.